Thumbs up for HP

[Jon]

Just posting to say thumbs up HP. I recently "inherited" a deskjst 660C printer.

Got the drivers no problem and despite a new ink cartridge the black print was smudged. Visite HPs support site and found fantastic, animated instrtuctions on how to thoroughly clean the printer. This is a great contrast to a certain otehr large printer manufacturer (starts with an "E") - there advice in a similar case was - buy a new printer!!!

I've previously had excellent service from Canon too, when a scanner I bought from PC World packed in. Despite strong consumer rights in the UK (Sale of Goods Act), PC World didn't want to know. It was just outsdie of the 12 month guarenttee, but Canon send an engineer out next working day who promptly fixed the fault. I'd buy Canon and I recommentd you to, given the service above for a £40 scanner)

Jon

[KualoJo]

heh, we use Brother lasers and have just got this new Lexmark all in one - scanner, fax, photocopier (b&w & colour) and printer. It is *awesome*. :)

[mark1]

Just got the new X85, color copier, scanner and printer all in 1.
got to say the quality is exellent, and features or loads. :lol:

[graeme]

I bought a HP Laserjet 4+ on ebay for £40. I works like a dream (even with XP). It's done 30,000 pages so far so probably has another 100k pages worth of printing left in it :D

Graeme

[KualoDennis]

Well at the price of printer cartridges nowadays you might as well just buy a new printer when the ink runs out of the one you get with the printer. A couple of ink cartridges will cost almost as much as the printer.

Dennis

[c-aris]

[quote:4a04c0b961="Jon"]This is a great contrast to a certain otehr large printer manufacturer (starts with an "E") [/quote:4a04c0b961]

hmmmm....could that be an Epson! There..I'm not afraid to say it - my experience was truely horrible - I went right back to HP - I have a 990cse that I just LOVE. In fact my mom has my old HP it's about 6 years old and still going strong!

[KualoDennis]

Yeah, the Epson 777 model was one of their worst ever. I've seen an office have to replace that one more than once. I use a small Canon BJC-2100 and it works fine for me.

Dennis

[Oz]

good good, great info, my HP 820 CXI has problems with that.

[mark1]

A long story for you all :)

Well if u all read above I got a lexmark printer in november.

£129.99 its all in one and the printing quality and speed is exellent, anyway at the weekend my wife was ironing and the dog (Simba) hates the iron he is scared of it.
She open'd the door to let him in, he saw the iron and ran to me for cover, and ran right in to my pc, (I keep the side cover off to help with the temp on the cpu)
Anyway I had 8 applications running and had not done a backup in 5 weeks, I lost all my work and the main sys file was corrupt so it meant a fresh install.
Out of anger, not forgetting I lost all my customers orders, email and contacts and at the time the pc crashed I was answering support questions.
I picked my chair up and threw it at the pc :refilao:
It hit my pc and desk bounced back at the printer and knocked it of the little table at the side of my desk, causing it to break.

The pc was fine after I did a format and reinstall, the chair was fine after a lot of glue, but my printer :eye-popin: was not working the display did not work and I could not get it up and running.

The day after on monday I emailed Lexmark, and explained the story in return today I recieved a email from them.

[quote:ee89bc8cb7]
Thank you for contacting Lexmark International.

Your case number: **********

We have arranged for a new Lexmark X85 Printer to be sent out to you.
The printer will be delivered by UPS.

[/quote:ee89bc8cb7]

I was surprised, But yet another company with exellent customer services like Kualo :banana:

Anyway the moral of the story, dont throw chairs at your pc ;)

[c-aris]

roflmao! :biglaugha:

Oh my god! I'm sorry for laughing, but what a comedy of errors!

And Lexmark - did you tell them the whole real story and they still sent you a new printer? :shock:

Thats awesome! :D

[mark1]

hmm not the full story

:D

tbh, said, i spun round on my chair hit the printer and it fell to the floor.
But you got to admit it was still my fault!

[Oz]

HP rules... I have my really old 820cxi, it is still working great...

[markhost]

HP make cool printers I like my printer the ps1000 where you can put your digital camera memory card straight into the printer and print pics out without having to turn the computer on.

[vshosting]

[quote:7255e29441]I picked my chair up and threw it at the pc [/quote:7255e29441]

LOL

I'm glad to see that its not only me that has a short fuse. Some people say count to ten while taking deep breaths..... but that just makes me worse :D

I find throwing chairs and sfuff helps calm me.... but I throw it away from my pc :lol:

Anyway, glad to hear that you will be getting a new 1 from Lexmark.

[Oz]

[quote:d6282e9c60="vshosting"]I'm glad to see that its not only me that has a short fuse. Some people say count to ten while taking deep breaths..... but that just makes me worse :D [/quote:d6282e9c60]

I think it gives you ten seconds to figure out the best way to get mad...

[mark1]

lol, have to agree.

In them 10 seconds, its do I throw the chair, throw the wife or throw the dog :D

:angel:

[c-aris]

[quote:189c841df6="Oz"]
I think it gives you ten seconds to figure out the best way to get mad...[/quote:189c841df6]

lol.....exactly!

[markhost]

[quote:0511e3f735="mark1"]lol, have to agree.

In them 10 seconds, its do I throw the chair, throw the wife or throw the dog :D

:angel:[/quote:0511e3f735]


HAHA

:tounge2:

[KualoDennis]

[quote:db212952df="mark1"]lol, have to agree.

In them 10 seconds, its do I throw the chair, throw the wife or throw the dog :D

:angel:[/quote:db212952df]Depends where you want to spend the night sleeping. With the dog or with the wife. 8)

[mark1]

lol... true , ohh how very true :jazzband:

[Oz]

hah, wonderful point... clever, very clever.

[mark1]

[img:9f4e1d2078]http://www.mark-yates.co.uk/2lexmarks.JPG[/img:9f4e1d2078]

well got my new printer delivered today, and its exellent :lol:



Ignore my footwear on the floor :oops:

[c-aris]

mmmmm........nice slippers! Oh, and very pretty curtains too! :P

[mark1]

Thats not my room, or pc room, its our dining room, its that big we have 1 pc in the far corner and a 2nd pc on the opposite side, I would take a pic and show u all, but the wifey would beat me with my slippers :lol:

[markhost]

thats one large printer :)

[mark1]

Thats 2 printers one on top of the other :P top one is the damaged one if u look at the lcd display u can see were the panel came of.

[markhost]

:shock:

[KualoJo]

I have an X75, same thing as above just worse :)

[KualoDennis]

[quote:110df33898="markhost"]thats one large printer :)[/quote:110df33898]

:P :lol:

[Oz]

[quote:8b855b6420="jstonehouse"]I have an X75, same thing as above just worse :)[/quote:8b855b6420]

just worse, very nice... we have all HP printers, an all-in-one (really bad), my 820cxi, and a laser printer